Features

image osTicket comes with redactor texteditor. We completely reworked the available functions and sanitizing feature from ground up. Now you can use attributes like styles, class, id, data*, get a preview of the available bootstrap functions in a default color scheme, insert elements simple by select and click and a lot of more features. For security reasons we enabled this extended functions only for staff and disabled the possibilty to edit the source code for users. Have fun creating stylish and well lookin content and ticket answers.

Here's an quick overview of the new functions:

image Mediamanager: Manage your images and media completly in redactor. Create, rename, copy, delete folder and files. With many features like preview, filtering, layout adjusting more.
image Fontsize: Adjust the size of your text simple by selecting a predefined fontsize.
image Available Inlinestyles:
<div>...</div> for a general section
<span>...</span> for an inline section
<pre>...</pre> for displaying multiline codesnippets without rendering and automatic syntax highlighting
<code>...</code> for displaying codesnippets without rendering
<kbd>...</kbd> for displaying keyboard shortcuts
<blockquote>...</blockquote> for displaying content in a blockquote
<sub>...</sub> for subscript text
<sup>...</sup> for superscript text
image Font Awesome: Just select and click to insert a Font Awesome icon - with integrated search function.
image Glyphicons: Just select and click to insert a Glyphicons icon - with integrated search function.
image Bootstrap Components: Just select and click to insert alerts, panels, panels with footer, wells, jumbotrons and labels in different sizes and colors.
image Bootstrap Buttons: Just select and click to insert buttons, horizontal buttongroups and vertical buttongroups in different sizes and colors.
image Bootstrap Styles: Just select and click to insert images, rounded images, circled images, images thumbnail style, pageheaders in different sizes, colored text and background colors.
image Bootstrap Layouts: Just select and click to insert various row layoutswith different columns schemes.

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