Frequently Asked Questions

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  1. What desktop web browser do you support?  
    For the best experience on your PC with our helpdesk, we recommend you use the latest versions of Google Chrome, Mozilla Firefox, Microsoft Edge, Internet Explorer, or Safari. Ensure that the latest javascript version is installed.
  2. What mobile web browser do you support?  
    We have tested our helpdesk on smartphones and tables with Mobile Safari for iOS, Google Chrome for iOS, Google Chrome for Android and Firefox for Android. We are working hard to add support for more mobile browsers.

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